{"id":2826,"date":"2023-12-02T12:56:02","date_gmt":"2023-12-02T12:56:02","guid":{"rendered":"https:\/\/le-serviceclient.fr\/?p=2826"},"modified":"2023-12-02T12:56:02","modified_gmt":"2023-12-02T12:56:02","slug":"coordonnees-contact-la-solidarite-transport","status":"publish","type":"post","link":"https:\/\/le-serviceclient.fr\/coordonnees-contact-la-solidarite-transport\/","title":{"rendered":"Comment contacter le service client la Solidarit\u00e9 Transport ?"},"content":{"rendered":"

Gr\u00e2ce \u00e0 la Solidarit\u00e9 Transport,<\/strong> vous b\u00e9n\u00e9ficiez d’une r\u00e9duction de 75 %, 50 % ou m\u00eame des voyages gratuits. Pour en profiter, il faut bien s\u00fbr r\u00e9pondre \u00e0 quelques exigences.<\/p>\n

Principalement, les b\u00e9n\u00e9ficiaires de la CSS sans participation financi\u00e8re (anciennement CMU-C), du RSA ou de l’AME ont droit \u00e0 cette tarification. Il existe encore d’autres conditions pour en b\u00e9n\u00e9ficier.<\/p>\n

Si vous souhaitez savoir si vous \u00eates \u00e9ligible \u00e0 ce programme, vous pouvez utiliser le simulateur en ligne. Ou encore, vous pouvez entrer en contact avec les conseillers<\/strong>. Ainsi, vous pouvez poser toutes vos questions concernant l’\u00e9ligibilit\u00e9 \u00e0 cette tarification et les documents \u00e0 fournir afin d’en b\u00e9n\u00e9ficier.<\/p>\n

Pour joindre l’agence Solidarit\u00e9 Transport<\/strong>, il est possible d’utiliser le contact t\u00e9l\u00e9phonique<\/strong>, le contact mail<\/strong> ou la voie postale.\u00a0<\/strong><\/p>\n

Pour plus de d\u00e9tails, lisez la suite de notre article pour retrouver les coordonn\u00e9es de contact de l’agence.\u00a0<\/strong><\/p>\n

Num\u00e9ro de t\u00e9l\u00e9phone gratuit du service client Solidarit\u00e9 Transport<\/h2>\n

Pour des amples informations concernant l’\u00e9ligibilit\u00e9 \u00e0 cette tarification, vous pouvez utiliser le contact t\u00e9l\u00e9phonique.<\/p>\n

De cette mani\u00e8re, vous pouvez discuter avec un conseiller librement pour savoir les crit\u00e8res \u00e0 remplir ainsi que les documents \u00e0 fournir.<\/p>\n

Il est m\u00eame possible d’utiliser ce canal de communication afin de demander de b\u00e9n\u00e9ficier de ce programme.<\/p>\n

Quel que soit le sujet de votre demande, n’h\u00e9sitez pas \u00e0 joindre l’agence en composant le num\u00e9ro gratuit suivant\u00a00800 948 999.\u00a0<\/strong>Cette ligne t\u00e9l\u00e9phonique est disponible du lundi au vendredi de 8h \u00e0 19h.<\/p>\n

Pour faciliter le traitement de votre demande, munissez-vous de votre passe Navigo si vous en disposez avant d’appeler le service client.<\/p>\n

Joindre le support client sur internet<\/h2>\n

En plus du contact t\u00e9l\u00e9phonique, vous pouvez contacter les conseillers<\/strong> en ligne<\/strong> gr\u00e2ce au formulaire de contact mis \u00e0 votre disposition.<\/p>\n

Il vous permet ainsi de transmettre vos demandes et questions \u00e0 tout moment sans se limiter \u00e0 l’horaire de travail de l’agence.<\/p>\n

Ce formulaire est accessible depuis le site web\u00a0https:\/\/www.solidaritetransport.fr\/.\"Contact<\/strong><\/p>\n

Visitez-le alors puis s\u00e9lectionnez la rubrique\u00a0\u00ab\u00a0Nous contacter\u00a0\u00bb\u00a0<\/strong>figurant \u00e0 gauche de la page.<\/p>\n

Ensuite, vous n’avez qu’\u00e0 remplir les champs du formulaire en saisissant les informations demand\u00e9es.<\/p>\n

Transmettez par la suite votre message en appuyant sur le bouton\u00a0\u00ab\u00a0Envoyer\u00a0\u00bb.\u00a0<\/strong>Ainsi, votre mail est transmis aux assistants de l’agence.<\/p>\n

Ils le traiteront soigneusement dans le but de vous fournir la r\u00e9ponse dans les brefs d\u00e9lais.<\/p>\n

Adresse postale du service client Solidarit\u00e9 Transport<\/h2>\n

Ceux qui pr\u00e9f\u00e8rent la m\u00e9thode classique de communication peuvent utiliser la voie postale pour soumettre leurs demandes.<\/p>\n

Ce moyen de contact est aussi valable pour les citoyens qui souhaitent transmettre les documents n\u00e9cessaires afin de finaliser leurs d\u00e9marches.<\/p>\n

Il permet aussi de d\u00e9poser des r\u00e9clamations et plaintes en cas de probl\u00e8mes avec la passe Navigo.<\/p>\n

Et puisque Solidarit\u00e9 Transport<\/strong> s’agit d’un service d’\u00cele-de-France Mobilit\u00e9, les citoyens ont besoin de soumettre leurs courriers aupr\u00e8s de cet organisme public.<\/p>\n

Alors, chaque individu souhaitant transmettre une lettre concernant Solidarit\u00e9 Transport doit l’envoyer \u00e0 l’adresse suivante :<\/p>\n

\u00cele-de-France Mobilit\u00e9<\/strong><\/p>\n

39 bis-41 rue de Ch\u00e2teaudun<\/strong><\/p>\n

75009 Paris<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Gr\u00e2ce \u00e0 la Solidarit\u00e9 Transport, vous b\u00e9n\u00e9ficiez d’une r\u00e9duction de 75 %, 50 % ou m\u00eame des voyages gratuits. Pour en profiter, il faut bien s\u00fbr r\u00e9pondre \u00e0 quelques exigences. Principalement, les b\u00e9n\u00e9ficiaires de la CSS sans participation financi\u00e8re (anciennement CMU-C), du RSA ou de l’AME ont droit \u00e0 cette tarification. Il existe encore d’autres conditions pour en b\u00e9n\u00e9ficier. Si vous souhaitez savoir si vous \u00eates \u00e9ligible \u00e0 ce programme, vous pouvez utiliser le simulateur en ligne. Ou encore, vous pouvez entrer en contact avec les conseillers. Ainsi, vous pouvez poser toutes vos questions concernant l’\u00e9ligibilit\u00e9 \u00e0 cette tarification et <\/p>\n","protected":false},"author":8,"featured_media":2829,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"yoast_head":"\nComment contacter le service client la Solidarit\u00e9 Transport ? - Le service client<\/title>\n<meta name=\"description\" content=\"Trouvez dans cet article les coordonn\u00e9es de contact de la Solidarit\u00e9 Transport (num\u00e9ro de t\u00e9l\u00e9phone, contact mail et adresse postale).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/le-serviceclient.fr\/coordonnees-contact-la-solidarite-transport\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment contacter le service client la Solidarit\u00e9 Transport ? 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